Privacy Policy


Flowers and Balloons are committed to protecting your privacy and this statement sets out how we store and use information relating to you.

When you use our site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of how we are using your data and can notify us of any changes to your preferences.


When you order with us, we ask for personal information such as your name, address, e-mail address, telephone number and payment card details. This information allows us to process and fulfil your order and to send you confirmation of the details of the order and its dispatch.

Your email address and personal data will never be disclosed to anyone outside of Flowers and Balloons! The same applies to your telephone number.


Our site uses secure server software (SSL) to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us.

We also follow a tight security procedure to protect the information that we store about you from unauthorised access.


Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. We use cookies to simplify the shopping process and to enhance the online experience for you. To use our site cookies need to be enabled on your computer.